Remote Access Plus, Remote Desktop Management, Help Desk

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Optrics is an authorized ManageEngine Partner with expertise in customized network solutions.

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Remote Access Plus Dashboard
Remote Access Plus

Remote Access Plus for every case

Enterprise Remote access software that helps system administrators and IT help desk technicians in troubleshooting remote computers from a central location.

Powerfully built tools like advanced remote access control, system manager, Wake on LAN, remote shutdown, remote file transfer and more enables elite remote support experience and considerably reduces troubleshooting time from days to minutes.

Trusted By Some of The World's Best Companies

Remote Access Plus Customers

Overview

10 Reasons why Remote Access Plus is the way forward!

  • Remote desktop management
  • Multi-platform support to troubleshoot Windows, Mac and Linux at once
  • Over 12 diagnostic tools to tweak computer settings at the comfort of your desk
  • Voice, video and text chat support for clear communication channels
  • Easy to set up and intuitive interface
  • Track and measure everything with audit-ready logs and real time reporting
  • HIPAA, PCI and trade practise compliant remote control
  • Access computers connected to multiple monitors and track sessions by recording them
  • Wake computers on LAN, fetch idle computers and remotely shutdown to cut production costs
  • Monitor users by shadowing remote sessions
  • Tailor roles and prevent users from accessing information elevated to their privileges

Features

Standard

Professional

Free

Suitable for enterprises looking for A basic remote control solution Remote access & troubleshooting solution Small businesses with up to 10 devices
Supported OS Windows, Mac, Linux Windows, Mac, Linux Windows, Mac, Linux
Annual Subscription Price for 25 Computers, and 5 Technicians

$75

$95

N/A

Advanced Remote Control yes yes yes
Record Remote Sessions no yes yes
Chat Text Voice, video & Text Voice, video & Text
Wake on LAN no yes yes
Remote Shutdown no yes yes
Broadcasting Announcements no yes yes
Windows System Tools for periodic maintenance no yes yes
Remote Task Manager no yes yes
File Manager no yes yes
Remote Registry no yes yes
Remote Command Prompt no yes yes
Remote Device Manager no yes yes
Manage Users, software, groups and printers no yes yes
Multi-Technician Support yes yes no
Role Based Administration yes yes yes
Two Factor Authentication no yes yes
Add-ons
Multi language Support yes yes yes
Get a Quote  or  Download Free Trial

Key features

Advanced Remote Control

Next-gen remote control with integrated tools to initiate chat, send / receive files, blacken end-users’ monitors and more.

Over 12 handy diagnostic tools

Resolve issues at lightening speed with remote command prompt, registry, file manager, event log viewer, and a lot more

Granular control over computers

Remotely control specific users, record and audit remote sessions, reconnect to sessions on reboot and more

Secure & comprehensive assistance

The ability to request for users’ approval prior to remote sessions, 256 bit AES encryption, two factor authentication and more

Get a Quote  or  Download Free Trial

Documentation

Here you can find product documentation, brochures and guides. If you have any questions please feel free to contact us and one of our specialists will address your inquiry as soon as possible.

Get a Quote  or  Download Free Trial

System Requirements

Minimum System requirements are below. The hard disk space grows overtime based on the stored data. More RAM space and high end processors are required depending on the Support Load and simultaneous access load.

Servers

# of Computers Processor Information RAM Size Hard Disk Space
5010-01000 Intel core i3
(2 core/4 thread)
2.9Ghz 3MB cache
4 GB 20 GB
1000-3000 Intel core i5
(4 core/4 thread)
2.3Ghz 6MB cache
8 GB 30 GB
3000-5000 Intel core i7
(6 core/12 thread)
3.2Ghz 12MB cache
8 GB 40 GB

Pricing

Standard Edition

Products
License Fee
AMS*
US$75
Included
US$145
Included
US$195
Included
US$395
Included
US$645
Included
US$995
Included
US$1,095
Included
US$1,945
Included
US$2,595
Included
US$4,095
Included
US$7,695
Included
Products
License Fee
AMS*
US$95
Included
US$195
Included
US$295
Included
US$595
Included
US$995
Included
US$1,495
Included
US$1,695
Included
US$2,945
Included
US$3,895
Included
US$5,595
Included
US$9,245
Included

Additional Users

Products
License Fee
AMS*
US$95
Included
US$175
Included
US$345
Included
US$545
Included
US$995
Included
US$1,655
Included

* Annual Maintenance & Support Fee

  or  Download Free Trial
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