Desktop Management Solution
Business growth is being increasingly tied with reliable IT infrastructure. According to recent surveys by Gartner, organizations pay anything between $7000 and $13000 per year for managing one workstation. With the heavy business dependence on desktops and internal operations, the need for a reliable, cost-effective and easy to use solution has become more important than ever.
Challenges in Desktop Management:
The whole cycle of procuring systems, commissioning them to users and supporting them everyday is a huge challenge to IT. Beyond the immediate need to minimize system downtime, retaining focus on proactive resolution of user problems is also primary for a good management practice. Finally, the constant fire-fighting causes undue stress to IT staff, greatly reducing their productivity.
Some common Desktop Management Concerns are:
- Spread of IT Assets through the organization
- Maintaining up-to-date inventories for audits and management
- Administering and Allocating Assets
- Managing configurations, patches, deployments and upgrades
- Vulnerability Management against hacks and threats
ManageEngine Desktop Management Suite
If your work includes the concerns above, what you need is a proactive and efficient desktop management solution. ManageEngine Desktop Management suite offers a reliable and cost-effective solution that helps you in a number of ways:
- Discover all networked assets including workstations, printers, routers, servers and any other asset with an IP address assigned to it.
- Gain in-depth asset knowledge including ownership history, inventory information etc.
- Manage Software licenses with usage tracking, group licensing and policy definitions
- Control across entire procurement and asset management cycle with Purchase Order and Contract management
- Configure and Manage desktops remotely, from a central point
- Execute custom scripts for deeper control
- Support users by managing issues and changes from a central help-desk
- Reduce latency by allowing user self-service ticketing portals
- Detect, assess and remediate vulnerabilities across heterogeneous networked assets
- Automate distribution and management of patches and security hotfixes
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