Workflow
In today's world of Information Technology, Active Directory functions as the beehive of all organizational activities. As a consequence, it becomes a thing of utmost importance to define a system of rules to be followed whenever a change is to be made to the Active Directory, as one wrong move could spark off a domino-fall-sequence of disasters that might result in a total collapse of the organization's functions.
Therefore, it becomes imperative to avoid any such casualties, whether intentional or inadvertent. The best way to effect a safety measure is to equip the Active Directory Management team with tools that will enable them to have their radars fixed over each and every action done in the Active Directory environment.
However, administrators will also agree that this function is not so easy as it looks on paper! The amount of man-hours and other resources that go in to securing is overwhelming. To combat these shortcomings, ManageEngine ADManager Plus brings you Workflow - a workflow management, Active Directory ticketing and Compliance system, right within ADManager Plus itself!!
Active Directory Workflow
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Workflow is much like a repository for Active Directory task
requests or tickets, which also allows the administrator to define
the approval workflow of how these tasks should be executed.
Example: Requester --> Reviewer --> Approver -->
Executer
Workflow draws the constitution for an Active Directory task to be
executed, and while it acts rigid to ensure security, it is
reasonably flexible to give way to a faster execution of tasks!
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Features:
- Ability to create up to four levels. viz. Requester, reviewer, Approver and Executer.
- Practically unlimited repository of requests. Except the requesters, all others in the loop can view all the requests, keep track of the completed ones, and act upon them (if they are designated to do so).
- A complete history of all Active Directory actions executed so far - An intensive list of completed requests can be viewed in a single window...and can be retained for as long as you desire, or as stipulated by IT Compliance Acts.
- Automation of request creation - This is made possible through 'Robo Requesters.' This feature automates the creation of requests through reports generated from ADManager Plus. This takes off the monotony in generating recurring requests!
The Two Sides of Workflow:
ADManager Plus workflow is efficient like a system of its own, but still compact that it resides inside the comprehensive Active Directory Management tool! It acts as both as an Active Directory ticketing software and as a compliance software!